SENS Consulting

Privacy Policy

This page explains how we collect, use, store, and share personal data when you visit our website or contact us. We aim to be clear and practical—especially for people working in sensitive or high-risk contexts.

Who we are

Data controller: SENS Consulting.
Contact: Use the contact form to reach us about privacy questions, data requests, or concerns.
Scope: This policy applies to this website and to enquiries made through our contact channels.

What we collect

Personal data we may process

We only collect what we need to respond to enquiries, deliver services, and keep the site running securely.

Information you provide

When you contact us, you may share your name, email address, organisation, role, and the details of your enquiry. If you choose to share sensitive information, please keep it to what is necessary.


Website usage data

Like most websites, we may receive technical data such as IP address, device and browser information, pages viewed, and approximate location (derived from IP). This helps us maintain security and understand site performance.


Cookies and similar technologies

We may use essential cookies for site functionality and security. If analytics cookies are used, they help us understand aggregated usage patterns rather than identify you directly.


Service delivery information

If you become a client, we may process additional information needed to deliver advisory, training, or support. We aim to minimise data and handle it with care—especially where context is sensitive.

How we use data

Purposes and legal bases

We process personal data to respond to enquiries, provide services, and operate this website. Where required under applicable law, we rely on one or more of the following legal bases: consent, contract, legitimate interests (e.g., running and securing the site), and legal obligation.

We do not sell personal data. We do not use your information for unrelated marketing. If we ever plan to use your data for a new purpose, we will explain it at the point of collection or update this policy.

Ask a privacy question
How we protect information

Security and confidentiality

We take reasonable technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure, alteration, or destruction.

Because many of our clients operate in sensitive environments, we aim to keep communications practical and discreet. If you have specific safety concerns about how we communicate, tell us and we will adapt where possible.

No method of transmission or storage is 100% secure. If you believe your data has been compromised, contact us promptly so we can investigate and take appropriate steps.

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Data minimisation
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Need-to-know access
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Secure storage
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Limited retention
Sharing

Sharing and international transfers

We may share personal data only where necessary to run the website, deliver services, or comply with law.

This can include trusted service providers (e.g., website hosting, email, security, or analytics). Where providers process data on our behalf, we seek appropriate safeguards and limit access to what is required. If data is transferred outside your jurisdiction, we aim to use recognised transfer mechanisms where applicable.

To ask a question about sharing or transfers, use our contact form.

Your choices

Your rights

Depending on your location and applicable law, you may have rights relating to your personal data.

Access and correction

You can request a copy of the personal data we hold about you and ask us to correct inaccurate or incomplete information.


Deletion and restriction

You can request deletion of your data or ask us to restrict processing in certain circumstances (for example, while a concern is being reviewed).


Objection and portability

You may object to certain processing based on legitimate interests and, where applicable, request data portability.


Withdraw consent

Where processing is based on consent, you can withdraw it at any time. This does not affect processing already carried out before withdrawal.

Retention

We keep personal data only for as long as needed for the purpose it was collected, including to respond to enquiries, deliver services, and meet legal or accounting obligations. Retention periods vary depending on context and the sensitivity of the information.

Cookies

We may use essential cookies to make the site work and help protect it from abuse. If we use analytics cookies, they are intended to measure aggregated site usage. You can control cookies through your browser settings; disabling some cookies may affect site functionality.

Third-party links

Our website may link to third-party sites. We are not responsible for their privacy practices. Review the privacy policies of any external sites you visit.

Updates to this policy

We may update this Privacy Policy from time to time to reflect changes to the website, services, or legal requirements. The latest version will always be posted on this page.

Questions about privacy?

If you have concerns about confidentiality, data handling, or safer ways to communicate, reach out and we’ll respond as soon as possible.